Terms and agreement of use
Terms of service
These terms govern access to INQULO and establish a fair allocation of rights and responsibilities between users, institutional customers and the service provider.
1. Provider and agreement
INQULO is part of Praestegaard Group AB and is provided, organised and administered by eVäst AB, Lingäll 230, 451 97 Uddevalla, Sweden (“eVäst”, “INQULO”, “we” or “us”). Contact info@inqulo.com. These terms, the Privacy statement, the Cookie information, any order confirmation and any signed institutional agreement form the agreement. A negotiated institutional agreement prevails where it expressly conflicts with these public terms.
2. Eligibility and authority
You must be legally capable of entering this agreement or use INQULO through an institution, teacher or guardian authorised to provide access. If you create or administer an institutional workspace, course or subscription, you confirm that you have authority to act for that organisation. Accounts are personal unless an institutional agreement expressly permits another arrangement.
3. The service
INQULO provides document libraries, extraction and search, notes, annotations, course spaces, discussions, source-linked conversations, teacher review and related learning functions. Some features use locally hosted artificial intelligence. Features depend on the selected plan and administrator configuration. A plan description is a current service description, not a promise that every feature will remain unchanged indefinitely.
4. Accounts and security
You must provide accurate information, keep credentials confidential, use reasonable account security and promptly notify us of suspected misuse. You are responsible for activity performed through your account unless caused by our failure to apply reasonable security. We may require email verification, reset compromised credentials, revoke sessions or temporarily restrict an account to protect users or the service.
5. Customer, teacher and learner responsibilities
Institutional customers and teachers determine who may enter their courses, what material may be shared and which local academic rules apply. They must provide lawful instructions and appropriate notices to learners. Users must follow applicable law, institutional rules and course instructions. INQULO does not replace teacher supervision, accessibility accommodations, library services or formal assessment procedures.
6. Your content and permissions
You retain ownership of material you upload or create. You grant eVäst a limited, non-exclusive licence to host, copy, extract, index, transform and display that content only as necessary to operate, secure and support the service for authorised users. You confirm that you have the rights and permissions needed to upload, process and share the content. Course membership does not transfer intellectual-property ownership.
7. Acceptable use
You may not use INQULO to break the law; infringe privacy, confidentiality or intellectual-property rights; upload malware; probe or bypass security; scrape or overload the service; obtain unauthorised access; impersonate another person; harass others; distribute unlawful or harmful material; conceal academic misconduct; or use generated output as verified fact without appropriate checking. Automated access requires our written permission unless provided through a documented interface.
8. AI-supported functions
Generated text, summaries, suggested concepts, researcher reconstructions and source relationships can be incomplete, biased or wrong. They are learning aids, not authoritative academic, legal, medical, financial or professional advice. Citations and source passages must be checked. Historical-person dialogue is a labelled reconstruction and must not be represented as an authentic statement. Teachers and users retain responsibility for academic and consequential decisions.
9. Academic integrity
You must comply with the rules governing your course, assessment, publication or institution; acknowledge assistance where required; preserve authorship honestly; and cite sources appropriately. INQULO may help expose evidence, but it does not certify originality, truth or compliance. See the Academic integrity standard.
10. Plans, prices and tax
The Student plan is free subject to its configured limits. Paid plans, billing interval, trial period, included features and current VAT treatment are shown before purchase. Consumer prices displayed as VAT-inclusive include the stated VAT rate. Institutional pricing may be quoted separately. We may correct obvious pricing errors before accepting an order.
11. Trials, renewal, cancellation and payment
A paid subscription renews for the selected monthly or annual period until cancelled. The applicable price and renewal date are shown during checkout and in the billing portal. You may cancel before renewal; access normally continues until the paid period ends. Failed payment may restrict paid features after reasonable retry or notice. Except where law requires otherwise, fees already charged are not refundable merely because the service was not used.
12. Consumer withdrawal rights
Consumers may have a statutory 14-day right of withdrawal under Swedish and EU law. If you expressly request immediate supply of digital services during that period, the right and any payment obligation may be affected as permitted by law. Contact info@inqulo.com to exercise a statutory right. Nothing here removes rights concerning defective digital services or other mandatory consumer protection.
13. Availability, maintenance and change
We aim to provide a secure and dependable service but do not guarantee uninterrupted or error-free availability. Maintenance, security incidents, network failures and third-party dependencies may affect access. We may modify or discontinue features for security, legal, technical or educational reasons. For material adverse changes to a paid service, we will provide reasonable notice where practicable and any remedy required by law or contract.
14. Suspension and termination
We may suspend or limit access where reasonably necessary to address security risk, unlawful use, serious or repeated breach, non-payment or harm to others. Where appropriate, we will explain the reason and allow correction. You may stop using the service and request account deletion. Termination does not erase obligations or records that must lawfully survive, including payment, audit, dispute and intellectual-property provisions.
15. Service intellectual property
INQULO software, visual design, documentation, trademarks and service-generated structure belong to eVäst or its licensors. These terms grant only a limited, revocable, non-transferable right to use the service during the agreement. They do not permit copying the platform, reverse engineering except where mandatory law permits it, or using our marks without approval.
16. Confidentiality and privacy
Each party must protect confidential information received through an institutional relationship and use it only for the agreed purpose. Personal data is handled as described in the Privacy statement and, where eVäst processes institutional data on the customer's behalf, the applicable data-processing agreement.
17. Disclaimers
To the extent permitted by law, the service is provided as available. We do not warrant that generated output is accurate, that a source licence permits every intended use, or that the service will achieve a particular grade, learning result, research outcome or institutional compliance result. These disclaimers do not exclude guarantees that cannot lawfully be excluded.
18. Liability
Nothing limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations where exclusion is unlawful, or mandatory consumer rights. Otherwise, eVäst is not liable for indirect or consequential loss, loss of profit, opportunity, reputation or data that could reasonably have been backed up. For paid business use, aggregate contractual liability is limited to fees paid for the affected service during the preceding 12 months, unless a signed agreement states otherwise. Liability is always limited only to the extent permitted by applicable law.
19. Third-party services and force majeure
Payment, email, network and referenced external sources may be supplied by third parties under their own terms. We are not responsible for external content or events beyond reasonable control, but will take reasonable steps to reduce disruption and protect data within our control.
20. Changes to these terms
We may update these terms for legal, security, technical or service reasons. The effective date will change, and material changes will be communicated through the service or email where appropriate. Changes do not retroactively remove accrued rights. If you do not accept a material change, you may stop using the service and cancel before it takes effect.
21. Governing law and disputes
Swedish law governs this agreement, excluding conflict-of-law rules, subject to mandatory protection in the consumer's country of residence. Please first contact info@inqulo.com so we can try to resolve the matter. Swedish consumers may refer eligible disputes to the National Board for Consumer Disputes (ARN). Disputes not resolved otherwise are decided by the competent Swedish court; consumers may also use any forum available under mandatory law.
22. General provisions
If one provision is invalid, the remaining terms continue and the invalid provision is adjusted only as far as necessary. A delay in enforcing a right is not a waiver. You may not transfer the agreement without consent; we may transfer it as part of a lawful reorganisation or service transfer without reducing your rights. Headings aid reading and do not alter meaning.